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Privacy Policy

Last updated: 1 May 2025

33 International Pty Ltd ("33 International", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our platform.

1. Information We Collect

We may collect the following types of personal information:

  • Account information: name, email address, password, and profile details you provide when registering.
  • Usage data: pages visited, search queries, time on site, and other interaction data collected automatically.
  • Device data: IP address, browser type, operating system, and device identifiers.
  • Payment information: processed securely through our payment providers; we do not store full card numbers.
  • Communications: messages sent through the platform between clients and talent.

2. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and improve our platform and services.
  • Match clients with suitable talent and facilitate project management.
  • Process payments and send transactional communications.
  • Send service updates, security alerts, and support messages.
  • Detect, prevent, and address fraud and security issues.
  • Comply with legal obligations.

3. Sharing Your Information

We do not sell your personal information. We may share it with:

  • Other users: your public profile information is visible to other registered users.
  • Service providers: trusted third parties that help us operate the platform (e.g., payment processors, cloud hosting, analytics).
  • Legal authorities: where required by law, court order, or government regulation.
  • Business transfers: in connection with a merger, acquisition, or sale of assets.

4. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience, analyse traffic, and personalise content. You can manage your cookie preferences at any time via our Cookie Settings page. Disabling certain cookies may affect platform functionality.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data by contacting us. We may retain certain information as required by law or for legitimate business purposes.

6. Security

We implement industry-standard technical and organisational measures to protect your data, including encryption in transit (TLS) and at rest, access controls, and regular security reviews. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you.
  • Request correction of inaccurate data.
  • Request deletion of your data.
  • Object to or restrict certain processing.
  • Data portability.
  • Withdraw consent at any time where processing is based on consent.

To exercise these rights, please contact us at privacy@33international.com.au.

8. Children's Privacy

Our platform is not directed at children under 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

9. Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or by posting a notice on the platform. Your continued use of the platform after changes take effect constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us: