Terms of Service
Last updated: 1 May 2025
Please read these Terms of Service ("Terms") carefully before using the 33 International platform operated by 33 International Pty Ltd ("Company", "we", "us", or "our"). By accessing or using our platform, you agree to be bound by these Terms.
1. Acceptance of Terms
By registering an account or using any part of the 33 International platform, you confirm that you are at least 18 years old, have the legal capacity to enter into a binding agreement, and agree to these Terms and our Privacy Policy.
2. Description of Services
33 International provides an online marketplace that connects clients seeking professional services with independent freelancers and talent. We facilitate connections and provide tools for project management, communication, and payment — we are not a party to contracts formed between clients and talent.
3. User Accounts
You are responsible for:
- Maintaining the confidentiality of your account credentials.
- All activity that occurs under your account.
- Ensuring that your account information is accurate and up to date.
- Notifying us immediately of any unauthorised use of your account.
We reserve the right to terminate or suspend accounts that violate these Terms.
4. Client Obligations
As a client, you agree to:
- Provide clear, accurate project briefs and requirements.
- Pay for services rendered as agreed with talent through the platform.
- Not solicit talent to work outside the platform to circumvent fees.
- Treat all talent with respect and professionalism.
5. Talent Obligations
As a talent member, you agree to:
- Accurately represent your skills, experience, and qualifications.
- Deliver work that meets the agreed scope and quality standards.
- Maintain confidentiality of client information.
- Not engage in any form of misrepresentation or fraud.
6. Fees and Payments
33 International charges service fees as detailed on our platform. All fees are inclusive of applicable taxes where required by law. Payments are processed through our approved payment partners. Disputes regarding payments must be raised within 14 days of the transaction.
7. Intellectual Property
Unless otherwise agreed in writing between client and talent, work product created through the platform and fully paid for shall be owned by the client upon completion. 33 International retains ownership of all platform content, trademarks, and technology.
8. Prohibited Conduct
You must not:
- Use the platform for any unlawful purpose.
- Post false, misleading, or fraudulent content.
- Harass, threaten, or abuse other users.
- Attempt to gain unauthorised access to any part of the platform.
- Introduce malware, viruses, or harmful code.
- Scrape, crawl, or data-mine the platform without written permission.
9. Limitation of Liability
To the maximum extent permitted by law, 33 International shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the platform. Our total liability for any claim shall not exceed the fees paid by you to us in the 12 months preceding the claim.
10. Dispute Resolution
In the event of a dispute between users, 33 International may, at its discretion, offer mediation services but is under no obligation to resolve disputes. Disputes between you and 33 International shall be governed by the laws of New South Wales, Australia, and subject to the exclusive jurisdiction of the courts of New South Wales.
11. Termination
We may suspend or terminate your access to the platform at any time, with or without notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties.
12. Changes to Terms
We may update these Terms from time to time. We will provide at least 14 days' notice of material changes. Continued use of the platform after changes take effect constitutes your acceptance of the revised Terms.
13. Contact
For questions about these Terms, please contact: legal@33international.com.au